Information



SHIPPING

Shipping and handling is free - worldwide. Your labels will be printed in New Zealand and shipping is by international airmail.

Expected delivery time to main cities:
Australia, New Zealand and South Pacific: 3 - 10 business days.
USA, Canada and East Asia: 6 - 12 business days.
UK, Europe and Rest of World: 8 - 14 business days.


WEBSITE SAMPLES

Due to the variety of screen resolutions on computers, tablets and phones, the images on this website may not appear at their actual size on your screen. We recommend you check the actual dimensions displayed to ensure it is suitable for your requirements.


PRIVACY

For us to process your labels and communicate with you regarding your order we need to know your name, the details to be printed on your labels, your shipping address and email address. The information you trust us with when you place your order is used only for processing your order and shipping it to your correct address.
We DO NOT participate in the rental or sale of names, addresses, email addresses, telephone numbers, demographics or any other personal information about our customers.


SECURITY

All order forms are hosted on our secure server. We use the same security level used by major banking institutions. When you submit your order your information is transmitted using the Secure Sockets Layer protocol (SSL) with an encryption key length of 2048-bits (the highest level commercially available).


RETURNS

If your order is found to be defective or if your details are printed with an error made on our behalf, we will replace your labels as soon as possible. If there is a problem with your label order please contact us as soon as possible and we will endeavor to resolve the issue promptly.


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